Our mission is to provide excellent service and amazing products! However… if a return is necessary, please review policy.
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
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Returns & Exchanges
Our goal is to provide excellent service and products you’ll love. If you need to return an eligible item, please review the policy below before sending anything back.
Returns for Store Credit
Eligible merchandise may be returned for store credit only when all of the following requirements are met:
- Merchandise must be returned within 7 business days of receipt.
- Items must be unworn, unwashed, unused and in original condition.
- All original tags and hangtags must remain attached.
- Merchandise must be free from stains, damage, odors, fragrances, smoke, makeup, deodorant and other signs of wear.
- Items must be in a condition suitable for resale.
- Customers are responsible for return shipping costs.
- Original shipping and delivery charges are non-refundable.
Baddie Exclusives reserves the right to refuse a return that does not meet these requirements.
Final Sale & Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
- Custom or personalized merchandise
- Handmade/customized items
- Items marked Sale or Final Sale
- Formal dresses
- Bodysuits
- Accessories
Custom & Personalized Orders
Custom and personalized merchandise is created specifically for your order and is final sale.
Because many of our custom pieces are created by hand, the placement of rhinestones, patches, embellishments, graphics and other design elements may vary slightly from the product photos. Your item will maintain the same overall design and style, but exact placement is not guaranteed.
Please carefully review sizes, names, spelling, colors and personalization details before submitting your order. Custom merchandise cannot be returned or exchanged because of sizing issues, change of mind, or minor variations associated with handmade work.
Damaged or Incorrect Items
Baddie Exclusives carefully inspects merchandise before shipping. However, if you receive an item that is damaged, defective, or materially different from what you ordered, contact us promptly before returning the item so we can review the issue.
If Baddie Exclusives made an error with a custom or personalized order, please contact us so we can determine the appropriate resolution.
Return Inspection
All returned merchandise will be inspected upon receipt. Items showing signs of wear, washing, damage, odors, smoke, fragrance, missing tags, or other conditions that make the merchandise unsuitable for resale may be refused and will not qualify for store credit.
Before Sending a Return
Please contact Baddie Exclusives before sending merchandise back so we can confirm whether your item is eligible for return and provide the appropriate return instructions.
**Please include your original packing slip. If you’ve misplaced your packing slip, you may enclose a note with your full name and order number and indicate if you’d like to exchange an item for a different size, color, item or just receive a merchandise credit. If an exchange is not indicated or the size you’re requesting for the exchange is unavailable a merchandise credit will be issued in the form of a gift card sent via email.
If you meet the return/exchange requirements please ship item(s) to:
Baddie Exclusives Returns
830 Merrick Road
Baldwin, NY 11510
PROCESSING TIME : “When will my order ship?”
All orders are processed, verified, and shipped within 1-3 business days or sooner.
We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking numbe in your shipment confirmation email.
HOW MUCH IS SHIPPING?
Shipping is automatically calculated prior to submitting your payment information. Add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
HOW LONG IS SHIPPING?
All orders are processed, verified, and shipped within 3 business days.
Once your order has been shipped, the estimated time of arrival is:
US Orders:
1. USPS standard shipping 3-7 business days.
2. Priority 3-5 business days
3. USPS Express mail (Guaranteed in 2 business days, 1 business day in most cases).
International Orders:
1. USPS Priority international mail (7-14 business days)
HOW DO I TRACK MY ORDER?
When your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment. For international orders, Standard Airmail includes a customs form label number that can be used to locate your package, but is not an actual tracking number.
*No price adjustments on previous purchases.
We sincerely appreciate your business!